I am interested in the intersection of microsociology and technology, particularly concerning technological constraints on unfolding interaction.

A Conceptual Framework for Researching Emergent Social Orderings in Encounters with Automated Computer-Telephone Interviewing Agents

This article argues that virtual telephone agents, due to their technological restrictions, unwittingly impose institutional restrictions on interactions through peculiar conversational turn-taking management.

Article: Print


Published online: February 21, 2017